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Re: At WAR with Seasol
Posted: June 27th, 2012, 9:52 pm
by krittas
Pup wrote:
Quality does cost

fair call i spose but some fertilisers can be expensive....lol

Re: At WAR with Seasol
Posted: June 28th, 2012, 6:15 pm
by billa
kidsandall wrote:I contacted Seasol today. They said the incident was about 4 or 5 years ago. They out sourced the filling of the bottles and the company that filled the bottles failed to clean the system properly bfore filling the seasol bottles. It really only effected the first few bottles but they recalled the whole batch.
Now it could be me, but I just checked my trees and they look tired..... It would appear it could just be you
So I guess no one is going to war unless it is seasol going to war against you. Amazing what a phone call can do..
Josh
First of all, I am glad to report to everyone that my trees should be fine.
Hi Josh,
Thank you for calling Seasol. I always get home just after 5:00 and couldn't get a hold of them until today. Several years ago they did indeed fail to clean their funnelling system after producing weed killer. I would not brush this off as a simple mishap, but more of a calamity committed by one of the most trusted names in the horticultural industry.
The first few bottles would have been poisonous actually....as their Production Manager claimed 'around ten' pellets of stock were recalled.
Now I am all for good gardening products, but you seem very defensive, even offended by my comments. I apologise if I have actually offended you, but unless you married the daughter of Seasol's CEO - I'm quiet surprised as to how devoted you are.
'At war with Seasol' is merely a title intended to capture the readers attention and offer some insight into the topic. Maybe a metaphor? A figure of speech? Or perhaps you were called up for jury duty when curiosity was on trial for killing the cat?
Anyways dear Josh, thanks for fighting my battle

and getting me the information I needed. As Seasol received two phone calls about the same thing, they were very concerned and are sending me out a free package of goods as compensation.
P.S I really dislike Fukien Beeches...what are your most disliked trees?

Re: At WAR with Seasol
Posted: June 28th, 2012, 9:59 pm
by Josh
billa wrote:kidsandall wrote:I contacted Seasol today. They said the incident was about 4 or 5 years ago. They out sourced the filling of the bottles and the company that filled the bottles failed to clean the system properly bfore filling the seasol bottles. It really only effected the first few bottles but they recalled the whole batch.
Now it could be me, but I just checked my trees and they look tired..... It would appear it could just be you
So I guess no one is going to war unless it is seasol going to war against you. Amazing what a phone call can do..
Josh
First of all, I am glad to report to everyone that my trees should be fine.
Hi Josh,
Thank you for calling Seasol. I always get home just after 5:00 and couldn't get a hold of them until today. Several years ago they did indeed fail to clean their funnelling system after producing weed killer. I would not brush this off as a simple mishap, but more of a calamity committed by one of the most trusted names in the horticultural industry.
The first few bottles would have been poisonous actually....as their Production Manager claimed 'around ten' pellets of stock were recalled.
Now I am all for good gardening products, but you seem very defensive, even offended by my comments. I apologise if I have actually offended you, but unless you married the daughter of Seasol's CEO - I'm quiet surprised as to how devoted you are.
'At war with Seasol' is merely a title intended to capture the readers attention and offer some insight into the topic. Maybe a metaphor? A figure of speech? Or perhaps you were called up for jury duty when curiosity was on trial for killing the cat?
Anyways dear Josh, thanks for fighting my battle

and getting me the information I needed. As Seasol received two phone calls about the same thing, they were very concerned and are sending me out a free package of goods as compensation.
P.S I really dislike Fukien Beeches...what are your most disliked trees?

Hi Billa, I work in an industry were customers shoot first and ask questions later and 98% of the time it is not our fault or we would be very happy to fix their problem at our expense (even it the problem was cause by their own fault) but customers usually shoot first and ask later. I'm also a member on a number of different sites were people are quick to bag companies and hide behind a computer without giving their own name or all the information in the situation.
In no way am I saying you did this. I am a person of integrity and honour and in a situation like this I would call the company first. If they don't do the right thing then bag the crap out of them by all means
And now I'm really

They didn't offer me anything for sticking up for them
I'm glad they looked after you. As I say, "everyone makes mistakes, it what you do after the mistake is made that determines the quality of service".
All is good

and I wish I was married to the daughter of the ceo as I would'nt have to pay for my seasol

Sorry you took my coments personally as they weren't meant that way. I find the internet fustrating as it is hard to put tone of voice into a comment.
Have a great day Billa
Josh
Re: At WAR with Seasol
Posted: June 28th, 2012, 10:01 pm
by Josh
Re: At WAR with Seasol
Posted: June 28th, 2012, 10:03 pm
by Bougy Fan
OK guys this post has served it's purpose ?